An Open Letter

An Open Letter

Expeditions to Confidence

Dear Business Owners, Entrepreneurs & CEOs

We are writing this letter to share the following: 

We believe within every organization, team and individual, there exists the potential for Extraordinary Leaps of Progress.

This fundamental belief also leads us to see that the COVID-19 situation that we have all been affected by in 2020 creates an unprecedented opportunity for individual, team, and organisational development. 

Despite the dark cloud of sometimes paralysing economic and health fears a pandemic can bring with it, we have the power to adapt. This is not breaking news, nor is it fake news spewed out for the sake of manipulating your thought. It is an innate truth we are aware of. We become more acutely aware of it during times of difficult challenges or crisis. We’ve been doing it since the dawn of time, and the realisation or need for drawing on our capacity to adapt has become more pronounced during this past year. 

" Never let a good crisis go to waste..."

--Winston Churchill

Rounding the corner from a state of shock when faced with this new reality, amid business fears, the experience deep sorrow for the loss of loved ones, and wrestling sometimes with doubt created even when illness and the grip of death have yet to reach us personally. The bombardment of stress & worry thrust upon us, leads to uncertainty and the question: will ever return to how it once was?

The answer to that is an emphatic NO. 

We may certainly gain back some of our much needed human contact and face-to-face interactions, but in the meantime, and for the foreseeable future, we need to access personal resources of courage, resolve, self-discipline, communication & relationship skills, collaborative abilities, and technical skills & fluidity we (in some cases) didn’t know we had in order to navigate / negotiate both circumstances, and need for continued progress. In order to do this, we must grow intentionally. 

People stay where they can grow. 

We cannot afford to only bunker down or pull back into the comforts of the tortoise shell, so to speak. We need to develop. When we develop with a clear purpose, with common objectives, and common success factors, we feel more purposeful. With more purpose, follows courage. With the injection of courage comes the passage to confidence. Look back over your darkest times and you will realise that often what pulled you out was a new sense of purpose, and the resolve of knowing you needed to do something differently to get out. of whatever hole you were in, or get over the top of that opportunity that was so close, within grip but not coming to you. 

You as an organisational leader, together with your teams comprised of uniquely skilled & competent individuals should pursue growth together. As a leader avoid believing it’s about ‘them’. In this you are incorrect. More than ever before its about those three levels of organization, team & individual.

As business leaders, how do we get there? How do we access that much needed injection of purpose, potential, and actual growth in challenging times?

People, not organizations, lead, negotiate, and drive the performance of teams. 

Begin with the people you are responsible for. Reflect and consider: what would be required to help them grow their confidence to navigate our current times and current challenges? 

As most of us have learned over the past nine to twelve months, COVID-19 should not disrupt, or put on hold, necessary development plans for your people. For sure, some time to pause, reflect, re-focus, or re-engineer our daily lives in the face of an inevitable is needed. 

What is true is that we need to grow leadership, communication, and negotiation skills, team spirit, and our  confidence more than ever right now to navigate these uncertain times. 

We have learned to adjust to the virtual meeting environment and will continue to do so with each day and meeting that passes. We can no longer roll with what was a comfortable excuse ind says past – “This meeting or discussion can only be effective if it is face-to-face…”. That defines mechanism is long gone in terms of credibility. 

The only thing certain about these times is that we will need to continue to be flexible, and adaptable.  It presents to us an amazing opportunity to develop. How we do may need to be different, but develop we will. 

Your investments in people – even during these crazy COVID days – should focus on developing confidence. Teams and individuals need enhanced confidence in their current areas of expertise, added confidence new areas & changes that require new skills, and more confidence to adapt to what is suddenly a rapidly changing business landscape.

One great example of adaptability is a group of 21 key account managers & business managers whom we had the honour to lead through negotiation training between September & December, 2020. There were some natural doubts on the client side, a little bit if scepticism built in from previous experiences, some doubt, and at the same time raw hope that we could pull it off together in a completely virtual form of delivery. When the team and Generact got together for a start-up meeting, we established some success factors together, and 

Imagine your people continuously exploring more of their potential, even during challenging times. Imagine them seeking input from others, be accountable for both growth and results, and daring to make LEAP’s of progress. Captilalizing on potential during uncertain times, and times of crisis can become your differentiator. Change is all about capturing, building on, and channeling confidence. Decision-making, communication, team cohesiveness, commitment, agility, and strategy execution, depend on it.

But confidence is not taught, it’s discovered.

We guide our clients on Expeditions to Confidence: confidence in personal and organizational leadership, negotiation (deal-making and dispute resolution), and healthy team performance. When you engage with us, on-line, or in eventual face-to-face meeting environments when restrictions ease, you will quickly discover that we are not a quick-fix seminar, or workshop. We drive a highly effective process that delivers the right learning, the right discussions, action-generation, and improved outcomes. We’ve been at this for quite a while now, and we know how to get you there.

Here are 3 reflective challenges:

  1. Look for situations where increased confidence could pay off within your organization or situation. 
  2. Observe behaviours of your people, on-line & off. Try to spot where sufficient confidence is at play, or where there is a lack of it.
  3. Ask yourself: what might be possible in these situations when there is increased confidence?

Share some of your discoveries with us. Drop us a note at [email protected] 

If you’re not quite ready to invest the time, subscribe to our newsletter and stay updated with high value tips, ideas, and learning opportunities. 

This open letter marks the beginning of a conversation we’ll be having with you about leadership, negotiation, and healthy team performance during and after (if there is an after…) COVID times. More to come…

 Evan + Minna

Co-Founders, Generact AB

Spread the word

Related Articles

Prepare for Process

Many negotiators make the mistake of focusing too-much- too-soon on the finish line, resulting in deadlocks and , value being left on the table. In this post, we will help counter this phenomenon, generating 3 Tips for Better Process.

3 Tips for Effective Process

Dear Negotiators

Many negotiators make the mistake of focusing too-much-too-soon in an attempt to get what’s theirs at the finish line. The result? Sometimes a speedy settlement, but more often resulting in deadlocks and, win-lose, lose-lose focus. Value gets left on the table. 


Content Protected. No copy or print option.