Course Category: Leadership
Cross-Cultural Negotiations
THEMES & OBJECTIVES: Understand multi-layered cultural differences Recognise the importance of process in cross-cultural situations Establish a productive working relationship
Respond to Competitive Tactics
Themes & Objectives: Identify 10 common tactics used against you Neutralize tactics through effective communication Strengthen relationships, respect & reputation
Identify Interests & Motivations
Themes & Objectives: Apply behaviours to build trust & cooperation Identify & categorize 4 key interest areas Draw out key information by applying a question…
The Power of Feedback
Themes & Objectives: Learn to create impact and inspiration through feedback Life performance & build confidence in others Become a better listener & receiver of…
Motivate to Action
Themes & Objectives: Understand what motivates people Strengthen your ability to build context around action plans Enhance your communication skills as a leader
Delegate to Empower
Themes & Objectives: Discover & avoid common delegation pitfalls Learn 8 steps to empowering others through delegation Gain an overview of the delegation process Prepare…
Coaching Skills
Themes & Objectives: Develop the right mindset for coaching Apply 3-E’s for effective questioning Establish 7 keys skills to develop & apply intentionally Engage in…
Process in Conflict Management
Themes & Objectives: Prepare and negotiation a dispute situation Identify key process moves for effective meetings Apply a dispute resolution framework to identify problems and…
Challenging Conversations
Themes & Objectives: Negotiate a situation where divergent views are in play Identify methods to increase self-confidence before difficult meetings Apply a preparation framework as…
