Build your confidence in situations of divergent views
Challenging Conversations is centred on a meeting between two parties with divergent views. You'll learn to prepare effectively, and approach conversations that can be highly difficult in nature. Tap into your capacity to manage emotions, structure discussions to move from being 'difficult' to being 'productive'. Apply a mediators mindset, and learn the power of reframing. You'll engage in a simulation exercise, and walk away with an irreplaceable negotiator's toolbox.