Process in Conflict Management

Take your strategy game to the next level...

Process in Conflict Management takes you into a dispute resolution situation, and teaches the importance of process setting & management in a conflict situation. Learn to manage the flow of information, identify layers of problems, acknowledge emotions, and work together through conflict to establish viable solutions going forward. Key benefits include a meeting structure toolbox, and insights on how to confidently navigate a conflict situation.

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4 hrs

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